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Customer care

Report a problem or share feedback

A delay, a damaged or wrong item, a problem with the website, or an idea for us? Tell us here. We read every message and reply by email.

Have a photo, for example of a damaged item? Email it to [email protected] with your order number.

Thank you. We have received your report and will get back to you.

Other ways to reach us

Email: [email protected]

Phone: +31 6 3178 3309

WhatsApp: send us a message

Returns and refunds

How to send something back and what we refund: see Shipping and returns.